Contact Us

Customer Care

Consistent with these terms, customers may contact hexclad about products, orders, shipping, returns, exchanges, payment, or privacy. As a service commitment, support is available Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Email, Phone, and Address

For clarity, email customer service at Support@hexclved.shop or call (803) 462-2575. As a service commitment, the store's physical address is 815 N Kings Hwy, Myrtle Beach, South Carolina 29577, United States.

Order Support

Under this standard, providing the order reference and issue details helps customer service respond accurately. For clarity, a cancellation may be requested before shipment; after shipment, the Refund Policy governs returns and exchanges.

Customer Contact Details

Business name: hexclad
Brand/store name: hexclad
Email: Support@hexclved.shop
Phone: (803) 462-2575
Physical and return address: 815 N Kings Hwy, Myrtle Beach, South Carolina 29577, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)