Payment Policy

About Credit/Debit Card

For eligible requests, supported card brands are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. For eligible requests, checkout presents the payment options currently available for the order.

USD Checkout

For clarity, all product prices, shipping charges, discounts, and order totals are stated and settled in USD. In practical terms, banks and processors may perform authorization, address, or fraud checks before approving a payment.

Payment Protection

As part of this policy, sensitive card data is processed by approved payment services used at checkout. For eligible requests, a declined or incomplete payment does not create a confirmed order; customers should verify details or contact the issuer before trying again.

Charges and Reversals

Consistent with these terms, taxes are collected when required by applicable law; this policy does not promise universal tax-free treatment. In keeping with our published standards, a refund approved under the Refund Policy is sent to the original payment method within 5–10 business days.

Store Contact Information

Business name: hexclad
Brand/store name: hexclad
Phone: (803) 462-2575
Physical and return address: 815 N Kings Hwy, Myrtle Beach, South Carolina 29577, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexclved.shop