Privacy Policy

Privacy Overview

For eligible requests, this Privacy Policy describes how hexclad handles personal information for its United States storefront and customer services. For clarity, these practices apply to browsing, checkout, order support, customer communications, and advertising activity.

Cookies, Analytics, and Ads

To keep expectations transparent, cookie and similar technologies support essential functions, preferences, analytics, fraud prevention, Google Ads, Remarketing, and Conversion Tracking. Consistent with these terms, google and authorized partners may use these technologies to measure advertising and provide relevant promotions, subject to their own controls and applicable law.

Data Categories and Uses

For eligible requests, we may collect contact identifiers, order and transaction details, processor-handled payment records, device data, approximate location, site activity, communications, and related inferences. For clarity, business uses include providing the site, completing orders, arranging shipping and returns, responding to customers, detecting fraud, securing systems, complying with law, and improving services.

CCPA/CPRA and State Privacy Rights

For clarity, we do not sell personal information for money, although some advertising disclosures may be considered a sale, sharing, or targeted advertising under CCPA/CPRA or other state laws. In keeping with our published standards, eligible consumers may request access, correction, deletion, or portability and may exercise Do Not Sell or Share rights without unlawful discrimination. For clarity, we honor a recognized Global Privacy Control (GPC) signal where applicable and may verify identity before completing a request.

Protection and Contact

Consistent with these terms, we keep personal information for periods reasonably connected to fulfillment, support, fraud controls, records, disputes, and legal duties. For customer assurance, appropriate safeguards help protect information, although absolute security cannot be promised for network transmission or storage. Consistent with these terms, the service is not directed to children under 13, and privacy requests can be submitted through the contact details below.

Store Contact Information

Business name: hexclad
Brand/store name: hexclad
Phone: (803) 462-2575
Physical and return address: 815 N Kings Hwy, Myrtle Beach, South Carolina 29577, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexclved.shop